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Process and Performance Lead

1 month ago

Bradford, Bradford, United Kingdom Yorkshire Water Full time
About the Role

We are seeking a highly skilled Process and Performance Lead to join our Performance Excellence Team at Yorkshire Water. As a key member of our team, you will play a crucial role in driving Performance Excellence and driving change across the business.

As a Process and Performance Lead, you will work closely with business teams to identify opportunities for improvement and support the development, streamlining, and redesign of internal business processes in line with Yorkshire Water process governance.

You will be responsible for analysing business processes across the end-to-end journey, identifying opportunities for improvements, and working with business teams to support them in identifying risks and control points.

Key responsibilities include:

  • Collaborating with business teams to analyse business processes and identify opportunities for improvement
  • Supporting business teams in identifying risks and control points
  • Helping to translate business processes into a language that end-users will understand to bring about change
  • Providing support to business end-users once process improvement changes have been implemented
  • Supporting and upskilling teams across the business in the application of problem-solving and CI tools, providing coaching and mentoring support

About Us

Yorkshire Water is a leading water company serving the Yorkshire region. We are committed to creating a diverse and inclusive environment that is reflective of the communities we serve.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve.

Career enhancement and development, colleague well-being, and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.