Process Data Analyst

6 days ago


Bradford, Bradford, United Kingdom Yorkshire Water Full time

At Yorkshire Water, we are committed to delivering exceptional service to our customers while protecting the environment. As a Business Process Data Analyst, you will play a vital role in helping us achieve this goal.

About Us

We provide essential water and wastewater services to every corner of the Yorkshire region, playing a key role in the region's health, wellbeing, and prosperity. With new environmental legislation, unprecedented levels of investment, and changing expectations from customers, this is an exciting time to discover opportunities within the water industry.

Job Summary

We have an exciting opportunity for a Business Process Data Analyst to join our team. The successful candidate will create and embed management information dashboards, providing insights to support Water Distribution teams to understand performance against operational, strategic, customer, and health and safety objectives.

Main Responsibilities
  • Obtain meaningful performance metrics and data in a consistent format across all Water Distribution teams and processes.
  • Define key performance measures aligned to operational processes and key objectives, working with Water Distribution managers/people leaders at all levels.
  • Develop management information (MI) dashboards in Microsoft Power BI to provide clear visibility of current performance of operational processes and objectives across all Water Distribution teams.
  • Use the management information you produce to transform data into information and provide ongoing analysis to provide understanding of drivers of performance, root causes, and insights to proactively identify continuous improvement opportunities.
  • Handle ad-hoc requests for MI/Data/Reports to support business cases and delivery of change.
Requirements

To be successful in this role, you will need:

  • Previous experience of building reports and dashboards in Microsoft Power BI and Excel, including the collation and processing of raw data from multiple sources.
  • Ability to interpret and analyse large volumes of data.
  • Ability to present MI in formal management reports and in management meetings.
  • Highly numerate and strong analytical and problem-solving skills, able to present data in a clear and concise manner.
  • Excellent IT skills, especially in the use of Microsoft Office applications.
  • Excellent communication skills and ability to communicate with colleagues at all levels across the business, including senior leaders and directors.
  • Able to establish and maintain effective internal and external working relationships.
  • Able to work independently and as part of a team against tight deadlines under own initiative.
  • Able to work on simultaneous projects and manage own time.
What We Offer

We offer a competitive salary package, including £38,916-£48,645 per annum, dependant on experience, annual bonus, attractive pension scheme, life assurance cover, 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Data Analyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex, and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts, and many more.

About Our Team

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.



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