Resident Technical Liaison
4 weeks ago
Key Responsibilities:
Serving as the primary technical contact for customers, ensuring seamless communication and issue resolution. Collaborating with a global account team to drive business growth and foster strong relationships with key customers. Building and maintaining a robust engineering-focused customer network, aligning product portfolios with customer roadmaps, and identifying new opportunities. Managing escalations, communicating technical challenges, and providing strategic support to Sales and Program Management. Facilitating engineering and quality processes throughout the product life cycle and providing on-site support to address quality concerns.
Requirements:
- Relevant experience in the automotive industry, working with customers and suppliers.
- Engineering degree or equivalent, with a strong understanding of OEM systems, processes, and quality tools.
- Proficiency in CAD software and customer-based portals, with a strong network within automotive customers/suppliers.
- Full UK driving license and willingness to travel to customer sites regularly.
Working Relationships:
- Reporting to the International Engineering Manager and collaborating with teams across sales, quality, production, and engineering departments.
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