Elevator Portfolio Specialist
3 weeks ago
This position is responsible for maintaining a portfolio of elevator maintenance contracts with existing customers, ensuring their satisfaction and loyalty. As a key member of our team, you will be instrumental in driving revenue growth and expanding our customer base.
Key Responsibilities
- Cultivate strong relationships with core 1 and 2 customers to understand their needs and preferences.
- Negotiate and renegotiate maintenance contracts to ensure mutually beneficial agreements.
- Identify opportunities to upsell and cross-sell our services to existing customers.
- Analyze customer data to inform sales strategies and improve customer retention rates.
Requirements
- 3+ years of experience in account management or sales, preferably in the lift industry.
- Excellent communication and negotiation skills, with the ability to build strong relationships with customers.
- Proficient in Microsoft Office and CRM software.
What We Offer
- A competitive salary of £40,000 - £55,000 per annum, depending on experience.
- 25 days' holiday and 8 additional Bank Holidays.
- Pension Scheme and private medical insurance.
- Development opportunities and regular reviews to support your career growth.
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