Industrial Maintenance Professional

19 hours ago


Basingstoke, Hampshire, United Kingdom KONE PLC Full time

Job Description:

The Portfolio Retention Specialist role exists in KONE branch/region or central offices. This specialist is responsible for taking care of core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations, ensuring that we respond to their requirements and support them proactively.

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Responsibilities:

  1. Taking care of core 1 and core 2 maintenance customers by phone.
  2. Supporting Supervisor maintenance contract renegotiations.
  3. Responding to customer requirements and providing proactive support.

Key Skills:

  • Customer service and relations.
  • Communication skills.
  • Maintenance contract management.

Salary and Benefits:

We offer a competitive salary of approximately $60,000 - $80,000 per year, depending on location and experience. Additional benefits include opportunities for career growth and professional development.

About Us:

KONE PLC is a leading provider of elevator and escalator solutions. We are committed to delivering excellent customer service and creating a positive work environment.



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