Customer Service Associate

5 days ago


Gravesend, Kent, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Associate to join our team at Tesco Gravesend Perry St Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride
  • Build rapport with customers, ensuring they have a positive shopping experience
  • Work collaboratively with colleagues to achieve store goals and objectives
  • Participate in seasonal, community, and charity events, creating a welcoming atmosphere
  • Be knowledgeable about store performance and contribute to driving sales and reducing waste

Requirements

  • Possess a strong passion for delivering great service and serving customers with pride
  • Be able to build rapport with customers and make decisions that are right for them
  • Work well within a team, communicate openly, and be a brand ambassador

What's in it for you?

  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months
  • Request flexible working from day one
  • Access to free wellbeing services and a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions


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