Senior Team Lead
2 weeks ago
Job Description: Senior Team Lead
Salary Details: £12.20 per hour
At Little Vegas, we are committed to delivering exceptional customer service and creating a fun and engaging experience for our customers.
We are seeking a Senior Team Lead to join our team, responsible for ensuring that our high standards of customer service are consistently met.
The ideal candidate will be a naturally charismatic individual with excellent communication skills, able to motivate and lead a team to deliver outstanding results.
Key Responsibilities:
- Lead a team of customer-facing staff to deliver exceptional customer service
- Monitor and maintain high standards of customer service across all areas of the business
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless delivery of services
Requirements:
- Proven experience in a customer-facing role, with a track record of delivering exceptional customer service
- Excellent communication and leadership skills
- Ability to work flexibly, including evenings and weekends
- DBS background check required
Paid overtime available.
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