Senior Team Lead

3 weeks ago


Crawley, West Sussex, United Kingdom Little Vegas Full time

About the Role:

As a Supervisor at Little Vegas, you will be responsible for delivering exceptional customer service to our clients. You will work closely with the team to ensure that our high standards are met, and that our customers receive a top-notch experience.

Key Responsibilities:

  • Lead the team to achieve excellent customer service ratings
  • Ensure that all team members are aware of and adhere to our company policies and procedures
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with other departments to ensure seamless communication and service delivery

Requirements:

  • Must be over 18 years of age
  • Must be flexible to work mornings and evenings
  • Must be prepared to work weekends and bank holidays
  • Must be prepared to undergo a DBS background check

Paid Overtime Available


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