Senior Pensions Team Lead
4 days ago
Job Role:
Senior Pensions Team Lead
We are looking for an experienced Senior Pensions Team Lead to join our team at Equiniti. As a Senior Pensions Team Lead, you will be responsible for the management of our pensions administration services, ensuring that our clients receive high-quality support and services. You will work closely with our clients to understand their needs and provide tailored solutions to meet their requirements.
Key Responsibilities:
- Provide leadership and management to a team of pensions administrators
- Develop and implement effective processes and procedures to ensure high-quality service delivery
- Work closely with our clients to understand their needs and provide tailored solutions
- Manage and resolve complex customer enquiries
- Provide technical guidance and support to team members
- Identify and implement process improvements to enhance efficiency and effectiveness
Requirements:
- Minimum of 12 months of experience in senior pensions administration
- Excellent attention to detail and ability to follow defined processes and procedures
- Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service
- Proven track record of quality, timely delivery and strong numeracy skills / literacy skills
- Developing positive and productive working relationships with people is also essential
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a leading provider of shareholder, pension, remediation, and credit technology
- Chance to develop your skills and experience in a dynamic and growing company
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