Funeral Service Coordinator

3 days ago


Kingsbridge, United Kingdom Dignity Funerals Limited Full time
Funeral Service Arranger

We are seeking a compassionate and detail-oriented Funeral Service Arranger to join our team at Dignity Funerals Limited. As a Funeral Service Arranger, you will play a vital role in ensuring that every goodbye is dignified and meaningful for our clients and their families.

Key Responsibilities:
  • Work closely with clients to arrange funerals, planning every personalized detail and offering a range of services and products to meet their needs.
  • Communicate regularly with clients through various channels, including email, face-to-face, and telephone.
  • Ensure that deceased individuals at our branch are respectfully presented for client visits.
  • Prepare for client visits in advance, offering a warm and supportive welcome and level of care.
  • Accurately manage administrative duties, communicate with stakeholders effectively, and provide a high level of attention to detail.
  • Train in Funeral Plan Consulting and support families to create their bespoke funeral plans.
Requirements:
  • Exceptional communication and administrative skills, with a meticulous attention to detail.
  • Emotional intelligence and the ability to provide supportive customer care under sensitive circumstances.
  • Reliability, a high level of presentation, and a commitment to high standards in your job role.
  • A passion for customer service and a desire to build relationships with our clients and their families.
What We Offer:
  • An annual salary of £25,034.09.
  • 22-25 days of holiday + bank holidays.
  • A pension scheme.
  • Life assurance.
  • Free on-site/ street parking.
  • Free uniform provided (including dry cleaning).
  • Access to our internal apprentice and personal development schemes.

We are an agile team, and as a Funeral Service Arranger, you will be required to work across different locations in the local area, as needed, to meet the needs of our clients. If you are a compassionate and detail-oriented individual who is passionate about providing dignified farewells and supporting families during their most challenging times, we would love to hear from you.



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