Fitness Experience Host
4 weeks ago
Company Overview
Frasers Group is a dynamic and ambitious company that values the passion and dedication of its people. Our team is driven by a shared commitment to excellence, and we're seeking a talented individual to join our ranks as a Fitness Experience Host.
Main Responsibilities
- Deliver exceptional customer service to every member and guest, ensuring a memorable experience in our club.
- Support the sales and retention of memberships through proactive engagement and effective communication.
- Contribute to maintaining the highest standards of cleaning and hygiene in the club, as required.
- Act as a competent key holder, covering shifts as needed to ensure seamless operations.
- Develop a strong understanding of our membership software system to provide expert support.
- Stay up-to-date with current fitness challenges, class descriptions, and gym floor focus, and actively participate in these initiatives.
- Collaborate with the Fitness Manager to drive gym floor success.
- Ensure a deep understanding of our products and services, and promote them effectively to members.
- Maintain the cleanliness of facilities to an exceptional standard, working closely with the team to achieve this goal.
- Drive secondary spend KPI targets through effective engagement and promotions.
- Address member complaints promptly and professionally, escalating issues to relevant managers as necessary.
Requirements
- Exhibit an outgoing personality with a positive mindset, demonstrating a passion for fitness, administration, and customer service.
- Be competent in all administrative duties, with a keen desire to learn and develop specific skills.
- Be driven and ambitious, with a willingness to participate in learning and development opportunities to progress both competencies and career.
- Be flexible to work shifts to suit business needs, and take on additional duties to support team members.
- Be target-focused, supporting the club in sales and retention efforts to achieve business success.
-
Fitness and Membership Experience Specialist
4 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeMembership Experience Host - Everlast Gyms - BansteadAt Frasers Group, we're passionate about delivering exceptional customer experiences. As a Membership Experience Host, you'll play a vital role in making this happen.Main Responsibilities:To deliver outstanding customer service and ensure every member and guest has an exceptional experience in our club.To...
-
Fitness Experience Manager
4 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob Title: Fitness Experience ManagerJob Summary:We are seeking a highly motivated and experienced Fitness Experience Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, driving sales and retention, and ensuring seamless operations across our fitness...
-
Fitness Experience Manager
3 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob PurposeTo deliver an exceptional member experience, driving sales and retention through excellent customer service and a deep understanding of our fitness products and services.To maximise every member and guest's experience in our club, supporting the sales and retention of memberships through outstanding customer service.To develop and implement...
-
Fitness Experience Specialist
3 weeks ago
Banstead, Surrey, United Kingdom Everlast Gyms Full timeMember Experience ManagerAt Everlast Gyms, we're committed to delivering exceptional member experiences that drive retention and revenue growth. As a key member of our team, you'll play a vital role in maximising every member & guest's experience in our club.Key Responsibilities:Support the sales and retention of memberships through excellent customer...
-
Fitness Experience Director
7 days ago
Banstead, Surrey, United Kingdom Frasers Group Full timeCompany OverviewFrasers Group is a dynamic and ambitious company dedicated to delivering exceptional fitness experiences. With a strong focus on customer satisfaction, we strive to create a welcoming and motivating environment for our members.Estimated Salary: £45,000 - £55,000 per annumJob DescriptionWe are seeking an experienced Fitness Experience...
-
Fitness Experience Manager
4 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob Title: Fitness Experience ManagerJob Summary:We are seeking a highly motivated and experienced Fitness Experience Manager to join our team at Frasers Group. As a key member of our front-of-house team, you will be responsible for delivering an exceptional member experience, driving sales and retention, and ensuring our members are benefiting from the...
-
Fitness Experience Manager
4 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob PurposeTo deliver exceptional customer experiences and drive sales and retention within our clubs.To work closely with the General Manager and Fitness Experience Manager to ensure our members receive a seamless and engaging experience.To develop and implement strategies to increase secondary spend and revenue.To lead and motivate the front of house team...
-
Fitness Experience Manager
4 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob PurposeTo deliver exceptional member experiences and drive sales and retention through outstanding customer service.To work closely with the GM and FEM to ensure members are benefiting from the member journey.To up-skill the member experience team members to a level where they can recommend all the products/services on offer.To take ownership of all...
-
Membership Experience Host
7 hours ago
Banstead, Surrey, Surrey, United Kingdom Everlast Gyms Full timeMembership Experience Host - Everlast Gyms - BansteadCompany DescriptionEverlast Gyms...In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.Elevation is a part of our core, matching with...
-
Customer Experience Champion
3 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob PurposeMaximise every member & guest's experience in our club by supporting sales and retention through excellent customer service. Ensure thorough understanding of fitness products/services on offer, working closely with the GM and FEM to benefit members from the member journey.Fitness ProductStay up to date with current Fitness Challenges, Class...
-
Fitness and Cleaning Professional
2 days ago
Banstead, Surrey, United Kingdom Everlast Gyms Full timeAbout Everlast GymsWe are a dynamic fitness community dedicated to providing a clean and welcoming environment for our members. As a Maintenance Assistant, you will play a crucial role in ensuring our facilities meet the highest standards of hygiene and safety.Job DescriptionClean and maintain all gym areas, including workout floors, locker rooms, showers,...
-
Member Experience Manager
7 hours ago
Banstead, Surrey, Surrey, United Kingdom Everlast Gyms Full timeMember Experience Manager - BansteadCompany DescriptionEverlast Gyms...In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.Elevation is a part of our core, matching with great company...
-
Business Development Manager
2 weeks ago
Banstead, Surrey, United Kingdom Frasers Group Full timeJob DescriptionWe are seeking an experienced Business Development Manager to join our team at Frasers Group.About the RoleThe successful candidate will be responsible for driving all revenue lines from membership sales to product and secondary income, ultimately contributing to the overall profitability of the gym. Key responsibilities include:Representing...
-
Early Years Educator
2 weeks ago
Banstead, Surrey, United Kingdom Bright Horizons Full timeJob Title: Early Years PractitionerNursery Overview: Bright Horizons Banstead Day Nursery and Preschool is a well-established, Ofsted-rated Good nursery providing high-quality childcare and education for children aged [insert age range].About the Role: We are seeking a highly motivated and experienced Early Years Practitioner to join our team. As a key...
-
Leadership Development Manager
7 days ago
Banstead, Surrey, United Kingdom Frasers Group Full timeCompany OverviewFrasers Group is a dynamic and forward-thinking organization that values innovation, ambition, and drive. As a Leadership Development Manager, you will be part of a team that thrives on delivering exceptional results and making a lasting impact.SalaryWe are offering a competitive salary of £40,000 - £60,000 per annum, depending on...
-
Early Years Educator
4 weeks ago
Banstead, Surrey, United Kingdom Bright Horizons Full timeRole Overview We are seeking a dedicated Bank Nursery Staff Member to join our team at Bright Horizons Banstead Day Nursery and Preschool. As a key member of our nursery team, you will be responsible for supporting the delivery of the Early Years Foundation Stage (EYFS) curriculum, ensuring the safety and well-being of our children, and working closely...
-
Early Years Educator
4 weeks ago
Banstead, Surrey, United Kingdom Bright Horizons Full timeAbout the RoleWe are seeking a qualified Bank Staff Member to join our team at Bright Horizons Banstead Day Nursery and Preschool. As a Bank Staff Member, you will have the flexibility to work when you want, while still enjoying the security and benefits of being an employee.Key ResponsibilitiesSupport Nursery colleagues with their delivery of the EYFS, by...
-
Catering Assistant
1 month ago
Banstead, Surrey, United Kingdom Anchor Hanover Full timeAbout the RoleWe are seeking a skilled Catering Assistant to join our team at Greenacres in Banstead, Surrey. As a Catering Assistant, you will play a vital role in delivering a high-quality catering service to our residents, ensuring that all food is prepared and served in line with health, safety, and hygiene requirements.Key ResponsibilitiesDeliver a...
-
Nurse Specialist
4 weeks ago
Banstead, Surrey, United Kingdom careers4a - Jobboard Full timeJob Title: Staff Nurse - Neuro-RehabilitationJob Summary:We are seeking a dedicated and experienced Staff Nurse to join our team in a Neuro-Rehabilitation setting. As a Staff Nurse, you will be responsible for delivering high-quality patient care, working collaboratively with the Clinical Services Manager and Director to ensure the smooth running of our...
-
Compassionate Care Team Lead
2 days ago
Banstead, Surrey, United Kingdom Anchor Full timeAt Anchor, we pride ourselves in providing exceptional care and support to our residents. Our team is passionate about creating a warm, welcoming environment where everyone feels valued and respected.About the RoleWe are currently seeking an experienced Care Team Leader to join our dedicated team at Ridgemount Banstead. As a key member of our care team, you...