Operations Coordinator

1 week ago


Manchester, United Kingdom PRS Full time
Job Description

We are seeking an experienced Helpdesk Planning Co-ordinator to plan and coordinate workflow from Helpdesk and Maximo processes, monitor CAFM data, and support Operational Planned Maintenance Team.

Duties:

  • Client call handling and creation of faults on CMMS.
  • Support CAFM system for Hard FM team.
  • Monitor CAFM data for Estates Maintenance Services.
  • Support Planning & Coordination lead to monitor Payment Mechanism.
  • Manage CAFM system security and upkeep.
  • Exchange and analyse information for required parties.
  • Collect data and information for technical management.
  • Present data in standard formats for technical managers.
  • Assist Compliance manager in collation of site information.
  • Issue PPM and reactive work as required.
  • Compile reports from CAFM system.
  • Ensure efficient operation of Data Management systems.
  • Train users in CAFM system operations.
  • Act as Super User for CAFM system.
  • Schedule and report Maintenance plans.
  • Monitor system performance against PPM schedule.
  • Handle customer enquiries with high level of service.
  • Collect and provide data on estate maintenance operations.
  • Collate and manage digital and paper records.
  • Maintain good communication channels.
  • Provide scheduled reports to client.
  • Represent client in working groups for Health & Safety Legislation.
  • Provide administrative support and advice for Hard FM staff.
  • Co-operate with helpdesk team.
  • Comply with safe systems of work.

Person Specification:

  • Proven experience within similar role.
  • Excellent communication skills.
  • Self-motivated and adaptable to changing priorities.
  • Able to demonstrate problem solving skills.
  • Works well in pressurised environment.
  • Ability to deal with people at all levels.
  • Ability to be effective Team player.
  • Aware of relevant Health & Safety and legislative matters.
  • Computer literate.
  • Good level of mathematical skills.

Salary: £40,000 - £60,000 per annum depending on experience.



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