Associate Director Student Service Delivery Lead
2 weeks ago
The University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony. The team is responsible for collating, interrogating, and sharing data to drive future service improvements and set service standards.
Key Responsibilities:- Advocate for a student-centred approach to service design and delivery
- Build effective working relationships within and across teams
- Develop a community of practice striving for excellence and a culture of ownership amongst staff and service users
The Associate Director will be an excellent communicator, partnering with other student service providers to ensure consistent and collaborative service delivery. The role requires a passion for driving continuous improvement and a commitment to delivering integrated end-to-end services.
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Director of Student Service Delivery
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery Team LeadThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony. The team...
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Director of Student Service Delivery
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery Team LeadThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony. The team...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and knowledge sharing. The Student Service Delivery team provides enquiry management and information services through the University's student portal, CRM, and unified telephony. The Associate Director will be a passionate...
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Associate Director Student Service Delivery
2 months ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is committed to delivering exceptional student services, and we are seeking a passionate and experienced professional to lead our Student Service Delivery team.Key Responsibilities:Develop and implement a student-centred approach to service design and delivery, ensuring seamless integration with other student service...
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Associate Director Student Service Delivery
2 months ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is committed to delivering exceptional student services, and we are seeking a passionate and experienced professional to lead our Student Service Delivery team.Key Responsibilities:Develop and implement a student-centred approach to service design and delivery, ensuring seamless integration with other student service...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is adopting a new professional service delivery model, centralising services to drive efficiency, knowledge sharing, and continuous improvement. The Student Service Delivery team plays a crucial role in this model, providing enquiry management and information services to students through the University's student portal, CRM, and...
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Student Service Delivery Leader
2 months ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is embarking on a new era of professional service delivery, driven by extensive stakeholder consultation and a commitment to excellence. This transformation centers around a centralized hub-and-spoke model, fostering efficiency, knowledge sharing, and continuous improvement across all professional services. A unified culture of...
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Student Service Delivery Leader
2 months ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is embarking on a new era of professional service delivery, driven by extensive stakeholder consultation and a commitment to excellence. This transformation centers around a centralized hub-and-spoke model, fostering efficiency, knowledge sharing, and continuous improvement across all professional services. A unified culture of...
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Student Services Lead
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is seeking a dedicated Student Services Lead to join our dynamic Academic Services team. We've implemented a new professional service delivery model, centralizing key functions to ensure efficiency, knowledge sharing, and continuous improvement across the university. This model fosters a collaborative environment where professional...
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Student Services Lead
2 months ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is seeking a dedicated Student Services Lead to join our dynamic Academic Services team. We've implemented a new professional service delivery model, centralizing key functions to ensure efficiency, knowledge sharing, and continuous improvement across the university. This model fosters a collaborative environment where professional...
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Student Service Delivery Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of our Academic Services team, the Student Service Delivery Manager plays a vital role in ensuring that our students receive high-quality support and services throughout their academic journey.The successful candidate will be...
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Student Service Delivery Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of our Academic Services team, the Student Service Delivery Manager plays a vital role in ensuring that our students receive high-quality support and services throughout their academic journey.The successful candidate will be...
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Student Service Delivery Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of our Academic Services team, the Student Service Delivery Manager will play a vital role in ensuring that our students receive high-quality support and services throughout their academic journey.The successful candidate will be...
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Student Service Delivery Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of our Academic Services team, the Student Service Delivery Manager will play a vital role in ensuring that our students receive high-quality support and services throughout their academic journey.The successful candidate will be...
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Student Service Delivery Manager
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery Manager Role OverviewThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and knowledge sharing. The Student Service Delivery team provides enquiry management and information services through the University's student portal, CRM, and unified telephony.As a...
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Student Service Delivery Manager
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull has adopted a new professional service delivery model, centralising the majority of professional services with a hub and spoke model. This ensures efficient operation, sharing of knowledge, and continuous improvement across University-level central teams.The Student Service Delivery team provides enquiry management and information...
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Student Service Delivery Manager
1 month ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of the Academic Services team, the Student Service Delivery Manager plays a vital role in ensuring that students receive high-quality support and services throughout their academic journey.The Student Service Delivery team is...
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Student Service Delivery Manager
1 month ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of the Academic Services team, the Student Service Delivery Manager plays a vital role in ensuring that students receive high-quality support and services throughout their academic journey.The Student Service Delivery team is...
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Student Service Delivery Manager
5 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery Manager Role OverviewThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's...
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Student Service Delivery Manager
7 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull has adopted a new professional service delivery model to ensure efficient operation of central teams, sharing knowledge and best practice to drive continuous improvement.The Student Service Delivery team provides enquiry management and information services for prospective and current students through the University's student portal,...