Student Service Delivery Manager
4 weeks ago
The University of Hull is committed to delivering exceptional student experiences. As a key member of our Academic Services team, the Student Service Delivery Manager will play a vital role in ensuring that our students receive high-quality support and services throughout their academic journey.
The successful candidate will be responsible for overseeing the delivery of excellent customer service, managing enquiry management services, and developing strategies to meet the needs of our diverse student population. This will involve working closely with other student service providers to ensure seamless service provision and driving continuous improvement.
Key Responsibilities:
- Deliver high-quality customer service to prospective and current students
- Manage and develop enquiry management services to meet the needs of our students
- Collaborate with other student service providers to ensure integrated service delivery
- Monitor and report on service standards and performance
About the University of Hull:
The University of Hull is a world-leading institution with a strong commitment to student success. We offer a supportive and inclusive learning environment, with a range of services and facilities to help our students achieve their goals.
What We Offer:
- A competitive salary and benefits package
- Ongoing professional development and training opportunities
- A dynamic and supportive work environment
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