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About Self-Portrait
We are a British brand with a global perspective, privately owned and independent. Our consumer-centric approach aims to uplift, empower, and celebrate our customers. We invest in the future of the brand and the industry, embracing innovation and creativity.
Our brand has expanded to include various categories, such as swimwear, bridal, bags, accessories, and childrenswear. We are part of the SP Collection, a group that discovers, nurtures, and develops best-in-class creativity and design.
Job Summary
We are seeking a Logistics Coordinator to join our team at Self-Portrait. This role focuses on the shipping of wholesale orders across all territories, with a focus on analytics and reporting.
Main Responsibilities
- Analyse data and report department information to management and the team.
- Supervise, assist, and motivate the team to aid in growth and performance.
- Recognise opportunities to optimise logistical processes.
- Support outbound shipments and review essential shipping documentation required by customers and suppliers.
- Manage and monitor customer shipping information in shipment schedules and Zedonk.
- Monitor warehouse performance and ensure SLA is being adhered to.
- Coordinate stock swaps, re-orders, and return shipments.
- Collaborate with the finance department on debit note approval and credit note creation.
- Monitor any outstanding wholesale order payments and update management.
- Record and report any wholesale logistics issues for management to review at the end of the season.
- Monitor inbound production shipments into US, UK, HK, and Belgium warehouses.
- Liaise and collaborate with the sales team.
- Liaise with design and technical teams to ensure collection data is entered into Zedonk.
- Review faulty claims in alignment with company policy and guidelines.
Requirements
- At least 2-3 years of experience in a relevant or similar role.
- Excellent attention to detail and organisation skills.
- Ability to plan and multi-task in a fast-paced environment.
- Strong proficiency with Microsoft Excel and ERP systems such as Zedonk.
- Stock management skills and analytical and report background.
- Excellent logistical knowledge with international market experience.
- Proactive problem solver.
- Positive 'can-do' attitude and goal-oriented.
- Small team managerial or supervisory experience is a bonus.
- Ability to work independently.