Second-Line IT Professional

3 days ago


Gateshead, Gateshead, United Kingdom In Technology Group Full time

In Technology Group is recruiting for a Technical Operations Engineer to join their team in Gateshead. The successful candidate will be responsible for providing 2nd line technical support to clients, escalating issues from 1st line support, and collaborating with internal teams to enhance IT systems.

This role offers a competitive salary of £27,000 - £32,000 per annum and a range of benefits, including 30 days paid annual leave, a company pension scheme, access to a discount hub and cycle-to-work scheme, healthcare CrashPlan, and free onsite parking.

The ideal candidate will have experience with Active Directory, Office 365, Windows Server and/or Apple OS, networking and VOIP, and hardware setups and troubleshooting. They will also have excellent communication skills and be able to work effectively in a fast-paced environment.



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