Technical Support Specialist
9 hours ago
As a Technical Support Specialist at BSI Companies, your main responsibility will be to provide top-notch customer service and technical support to our clients. You will play a crucial role in driving revenue growth and enhancing the overall customer experience.
Your duties will involve:
- Answering customer queries via phone, email, and webchat, delivering swift and effective solutions.
- Offering expert assistance for our online platforms and Subscribing Membership, addressing complex issues and providing suitable alternatives.
- Ensuring seamless customer interactions by taking ownership of end-to-end service.
- Troubleshooting technical issues with our online platforms, partnering with second-line support when necessary.
- Handling credit card payments for BSI products and services.
- Communicating feedback to relevant departments to drive product enhancements.
- Recognizing opportunities for cross-selling and up-selling, transferring leads to the sales team.
- Assisting with systems testing outside core working hours as required.
- Working collaboratively to achieve departmental objectives and targets within the Customer Experience team.
We estimate the annual salary for this role to be around £25,000-£30,000, depending on experience and qualifications.
-
Technical Broadcast Operations Specialist
10 hours ago
Chiswick, Greater London, United Kingdom Encompass Digital Media, Inc. Full timeJob OverviewWe are seeking a skilled Technical Broadcast Operations Specialist to join our team at Encompass Digital Media, Inc.About the RoleThis is a key technical role that will work closely with our operations teams, support engineering, and internal stakeholders to ensure the Master Control Room (MCR) delivers an outstanding technical service for our...
-
Senior Marine Systems Specialist
1 day ago
Chiswick, Greater London, United Kingdom Professional Technical Ltd Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading the design, analysis, and optimisation of marine systems, structures, and components as part of our team at Professional Technical Ltd.Technical Expertise:Strong technical expertise in marine systems, ship structures, hydrodynamics, propulsion systems, and related...
-
Technical Project Coordinator
2 weeks ago
Chiswick, Greater London, United Kingdom NES Fircroft Full timeAbout the RoleWe are seeking a skilled Senior Project Engineer to join our team at NES Fircroft, a leading engineering staffing provider. The ideal candidate will have a strong background in interface management and engineering coordination, with experience in front-end, FEED, and/or EPC projects.The successful candidate will be responsible for supporting...
-
Technical Project Lead
2 weeks ago
Chiswick, Greater London, United Kingdom LutechResources Full time**Job Overview**At LutechResources, we are seeking a highly skilled and experienced Principal Project Engineer to lead our project execution efforts. The successful candidate will be responsible for interpreting business issues and recommending best practices.**Key Responsibilities**Establish and implement project procedures to ensure deliverables meet...
-
Group Reporting Specialist
2 days ago
Chiswick, Greater London, United Kingdom The British Standards Institution (BSI) Full timeYou'll work as a Financial Reporting Specialist for a leading organization in Chiswick. Your duties will involve preparing the Group's monthly management accounts and year-end financial statements. You'll analyze data, create reports, and collaborate with the SAP and EPM teams. To succeed, you'll need excellent technical accounting skills, a solid...
-
Procurement Specialist
4 weeks ago
Chiswick, Greater London, United Kingdom Michael Page (UK) Full timeJob Title: Procurement SpecialistAbout the Role:We are seeking a skilled Procurement Specialist to join our team at Michael Page (UK). As a Procurement Specialist, you will be responsible for developing and implementing indirect procurement strategies, building strong relationships with suppliers, and analysing and managing procurement performance...
-
Accounts Payable Specialist
1 month ago
Chiswick, Greater London, United Kingdom Page Personnel Sales Full timeAbout Our ClientPage Personnel Sales is a leading recruitment agency in the industry, with a strong presence in the market. We are currently seeking an experienced Accounts Payable Specialist to join our team.Job DescriptionAs an Accounts Payable Specialist, you will be responsible for the accurate and timely processing of vendor payments, including the...
-
Veterinary Care Specialist
4 weeks ago
Chiswick, Greater London, United Kingdom GLG Vets Full timeJob Title: Veterinary Care SpecialistWe are seeking a dedicated and compassionate Veterinary Care Specialist to join our dynamic and friendly team in South West London. This role is ideal for a qualified nurse who is passionate about providing high standards of veterinary care and is looking to progress their career in a supportive and progressive...
-
BMW Group Retail Customer Retention Specialist
2 weeks ago
Chiswick, Greater London, United Kingdom BMW Group Retail Full timeBerry Chiswick is seeking a skilled Customer Retention Specialist to join their team at BMW Group Retail.As a key member of the team, you will have the opportunity to work closely with customers to build strong relationships and deliver exceptional customer service. Your primary goal will be to ensure customer satisfaction and loyalty throughout their...
-
Chiropractic Care Specialist
10 hours ago
Chiswick, Greater London, United Kingdom Optimal Spine Full timeAt Optimal Spine, we're on the hunt for an experienced Chiropractor to join our dynamic team in London. As a Chiropractic Care Specialist, you'll be part of a fast-paced private practice that prioritizes employee growth and development.Our Ideal CandidateA passionate and enthusiastic Chiropractor with a drive to succeedRecent graduates or experienced...
-
Data Insights Specialist
10 hours ago
Chiswick, Greater London, United Kingdom RATP Dev Transit London Full timeAt RATP Dev Transit London, we are seeking a skilled Data Insights Specialist to join our Central Engineering team.The successful candidate will play a vital role in supporting the Operational bus maintenance teams at each site, leveraging data from the Computer Maintenance Management System (CMMS) and other internally used systems to drive insights and...
-
MCR Specialist
2 weeks ago
Chiswick, UK, West London, United Kingdom Encompass Digital Media, Inc. Full timeSummary of RoleThe role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The Fixed Services Master Control Room is currently undergoing an exciting expansion. We handle playout, distribution and transmission of high-profile linear radio, TV, and OTT streaming services for Encompass clients, many of whom are household...
-
Digital Marketing Specialist
1 month ago
Chiswick, Greater London, United Kingdom The Opportunity Hub UK Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Digital Marketing Specialist to join our team at The Opportunity Hub UK. As a CRM Marketing Intern, you will play a crucial role in supporting our CRM and email marketing initiatives.Key ResponsibilitiesAssist in the execution of CRM and email marketing campaignsAnalyse campaign performance...
-
Director of Performance Marketing
1 month ago
Chiswick, Greater London, United Kingdom OLIVER Agency Full timeAbout OLIVER Agency:We are a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. Our team is looking for a Performance Marketing Director to join our UK team on a maternity cover.The role is split with 80% of time dedicated to one of our most successful client accounts leading a Paid Media Team which...
-
Multimodal Logistics Coordinator Specialist
11 hours ago
Chiswick, Greater London, United Kingdom CEVA Logistics Full timeAbout UsCEVA Logistics, a leading global logistics provider, is seeking a highly skilled Multimodal Logistics Coordinator Specialist to join our Project Logistics team in Chiswick, London.Job SummaryWe are looking for an experienced professional with expertise in multimodal logistics to support the management of heavy lift and out-of-gauge cargo shipments....
-
Indirect Procurement Specialist
10 hours ago
Chiswick, Greater London, United Kingdom Michael Page (UK) Full timeAbout the RoleWe are seeking an experienced Indirect Procurement Specialist to join our client's procurement team in West London. As a key member of the team, you will be responsible for developing and implementing indirect procurement strategies across marketing, facilities, and services.Key ResponsibilitiesDevelop and execute comprehensive indirect...
-
Veterinary Membership Growth Specialist
4 weeks ago
Chiswick, Greater London, United Kingdom Illuminate Recruitment Ltd Full timeAbout Creature ComfortsCreature Comforts is a pioneering veterinary subscription and membership service dedicated to enhancing the wellbeing of pets, their owners, and veterinary professionals. Our mission is to transform the veterinary experience into a truly special and personalized journey for all.We are seeking an experienced Veterinary Membership Growth...
-
Veterinary Membership Growth Specialist
4 weeks ago
Chiswick, Greater London, United Kingdom Illuminate Recruitment Ltd Full timeTransforming Veterinary CareIlluminate Recruitment Ltd is seeking a skilled Veterinary Membership Growth Specialist to partner with Creature Comforts, a pioneering veterinary subscription and membership service. This exciting opportunity will see you play a pivotal role in welcoming local pet parents into the Creature Comforts family, ensuring they feel...
-
Revenue Growth Coordinator
10 hours ago
Chiswick, Greater London, United Kingdom BSI Companies Full timeJob DescriptionIn this Revenue Growth Coordinator position at BSI Companies, you will be responsible for delivering exceptional customer service, technical support, and lead generation activities. Your primary goal will be to drive revenue growth and enhance the overall customer experience.Your key responsibilities will include:Engaging with customers via...
-
Customer Service Representative
10 hours ago
Chiswick, Greater London, United Kingdom BSI Companies Full timeAbout the RoleAs a Customer Service Representative at BSI Companies, you will be the primary point of contact for our customers. This role plays a pivotal part in maintaining and increasing revenue through exceptional customer service, technical support, and lead generation.You will work closely with the Commercial, Product Development, and IT teams to...