Adobe Operations Coordinator

4 weeks ago


Leatherhead, United Kingdom Bytes Software Services Full time
Job Title: Adobe Operations Coordinator

Bytes Software Services is seeking a highly organized and detail-oriented Adobe Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for delivering exceptional administrative support to our account management teams and customers.

Key Responsibilities:
  • Manage the end-to-end renewals process for Adobe products, ensuring timely and accurate completion.
  • Identify and capitalize on opportunities to upsell additional Adobe products and services to existing customers.
  • Provide high-level administrative support to account management teams, ensuring all Adobe-related tasks are handled efficiently.
  • Assist customers with their Adobe-related enquiries and issues, ensuring a high level of customer satisfaction.
  • Ensure all processes are followed correctly to maintain operational excellence and efficiency.
  • Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions.
Requirements:
  • Good understanding of IT and business IT challenges.
  • Interest in acquiring further knowledge to help progression within the role.
  • Desire to assist in the growth of the team and Adobe business.
Core Competencies & Skills:
  • Highly organized with exceptional time management skills.
  • Precision and attention to detail are crucial.
  • Performs well under pressure and meets deadlines effectively.
  • Outstanding verbal and written communication skills, essential for customer service and client interactions.
  • Self-driven and capable of taking responsibility.
  • Strong commercial insight with the ability to shape and drive business outcomes for positive results.
  • Collaborative team player.
  • Tenacious and quick to learn.
  • Adaptable and forward thinking.


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