Customer Service Representative
3 weeks ago
Are you looking for a challenging and rewarding career with a market leader in the transport industry? Maritime Transport is one of the fastest growing transport companies in the UK, offering a dynamic working environment and prospects to progress within the industry.
We are seeking a Customer Service Representative to join our team at our London Gateway Depot, working Monday to Friday. The successful candidate will be responsible for managing our customers' daily volumes, dealing internally with Maritime staff to manage any issues or problems, and providing a high standard of customer service.
Why work for Maritime Transport?
- Competitive salary
- Annual salary review (discretionary)
- Annual bonus (discretionary)
- 25 days holiday plus 8 bank holidays from day 1
- Life assurance cover from day 1
- Group personal pension
- Employee assistance programme
Duties & Responsibilities:
- Managing customer volumes
- Dealing with internal staff to resolve issues
- Providing excellent customer service
An understanding of the transport industry is preferred but not essential. The successful candidate will possess excellent communication skills and experience of dealing directly with customers. A working knowledge of IT systems and Microsoft Excel is essential for the role.
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