Customer Service Representative
2 weeks ago
Are you looking for a challenging and rewarding career with a market leader in the transport industry? Maritime Transport is one of the fastest growing transport companies in the UK, offering a dynamic working environment and prospects to progress within the industry.
We're seeking a Customer Service Representative to join our team at our London Gateway Depot, working Monday to Friday. Your key responsibilities will include managing customer daily volumes, dealing with internal and external stakeholders, and maintaining a high standard of customer service.
Why work for Maritime Transport?
- Competitive salary
- Annual salary review (discretionary)
- Annual bonus (discretionary)
- 25 days holiday plus 8 bank holidays from day 1
- Life assurance cover from day 1
- Group personal pension
- Employee assistance programme
Duties & Responsibilities:
- Managing customer daily volumes
- Dealing internally with Maritime staff to manage issues or problems
- Dealing externally with customers to maintain a high standard of customer service
An understanding of the transport industry is preferred but not essential. You will possess excellent communication skills and experience of dealing directly with customers. A working knowledge of IT systems and Microsoft Excel is essential for the role.
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