Technical Services Delivery Lead

13 hours ago


Gloucester, Gloucestershire, United Kingdom CV-Library Full time
About the Role: Concept is proud to partner with a leading Gloucestershire-based MSP specializing in networking and Cisco technology to find an experienced Technical Service Delivery Manager. This dynamic role encompasses technical and commercial responsibilities, requiring close collaboration with management, sales, and technical teams.

Main Duties:
  1. Working closely with the Head of Professional Services, receiving guidance, and supporting on project delivery, planning, and resource coordination.
  2. Partnering with current and prospect clients to understand technical and commercial aspects, creating technical roadmaps.
  3. Serving as a technical escalation point for network and infrastructure queries for the sales teams.
  4. Supporting the sales teams with tender responses.

Requirements: We welcome candidates from technical engineering, support, solutions design, presales, or similar backgrounds. However, we prioritize those with strong technical knowledge of networks and infrastructure. The ideal candidate will possess hands-on experience with key networking technologies, a deep understanding of network security standards, and practical expertise in delivering robust network solutions.

Estimated Salary Range: £55,000 - £65,000 per annum, dependent on experience.
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