Digital Service Delivery Lead

21 hours ago


Gloucester, Gloucestershire, United Kingdom Sopra Steria Limited Full time
About the Role

We are looking for a Digital Service Delivery Lead to join our team in Gloucester.

The successful candidate will have experience in delivering digital services, with a strong focus on Agile and ITIL best practices.

Key responsibilities include:

  • Ensuring seamless integration across all interfaces.
  • Building and maintaining strong relationships with customers and third-party partners.
  • Leading the team in triaging, investigating, and resolving incidents, changes, and system stories.
  • Monitoring and maintaining system health to ensure consistent service delivery.
  • Ensuring robust Business Continuity and Disaster Recovery plans are in place.

A competitive salary of up to £70,000 per annum is offered, along with a range of benefits including 25 days annual leave and private medical insurance.



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