Tenancy Support Specialist

1 day ago


Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

Tenancy Management Position

Job Summary: This is an exciting opportunity to join our team as a Tenancy Management specialist, working closely with service users to manage their tenancies and provide a high-quality housing service.

Key Responsibilities:

  • Work with the Nacro Housing Management Team to ensure correct tenancies are issued and service users understand and accept tenancy obligations.
  • Support tenants to manage their tenancy, assist with housing benefit claims, and signpost them to relevant support services.
  • Conduct initial and regular assessments of service users, including risks, needs, and requirements.
  • Order furniture and goods for properties, maintain property standards, report repairs in a timely manner, and ensure properties are suitable for letting and safe occupation.
  • Maximise rent collection and adhere to the arrears management policy and procedure.

Benefits Package:

As a valued member of our team, you will receive a comprehensive benefits package, including a competitive salary of £23,962 per annum, plus 25 days annual leave entitlement (plus public holidays), increasing to 30 days after 5 years' service.

About Us: Nacro is committed to supporting disadvantaged young people and adults, providing education, housing, and support services.



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