Tenancy Support Specialist
1 day ago
Tenancy Management Position
Job Summary: This is an exciting opportunity to join our team as a Tenancy Management specialist, working closely with service users to manage their tenancies and provide a high-quality housing service.
Key Responsibilities:
- Work with the Nacro Housing Management Team to ensure correct tenancies are issued and service users understand and accept tenancy obligations.
- Support tenants to manage their tenancy, assist with housing benefit claims, and signpost them to relevant support services.
- Conduct initial and regular assessments of service users, including risks, needs, and requirements.
- Order furniture and goods for properties, maintain property standards, report repairs in a timely manner, and ensure properties are suitable for letting and safe occupation.
- Maximise rent collection and adhere to the arrears management policy and procedure.
Benefits Package:
As a valued member of our team, you will receive a comprehensive benefits package, including a competitive salary of £23,962 per annum, plus 25 days annual leave entitlement (plus public holidays), increasing to 30 days after 5 years' service.
About Us: Nacro is committed to supporting disadvantaged young people and adults, providing education, housing, and support services.
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