Customer Service Representative

2 days ago


Hastings, East Sussex, United Kingdom Mills Fleet Farm e-Commerce Enterprises, LLC Full time

Job Summary

Fleet Farm is seeking a detail-oriented and customer-focused Sales Team Member to provide a positive and efficient customer experience in their assigned area or zone.

Key Responsibilities

  • Customer Service: Greet and acknowledge all Customers, providing Best in Class service and ensuring a positive experience.
  • Store Visuals: Maintain customer readiness standards by keeping sales floor clean, including shelves, rail tops, displays, and kick plates.
  • Merchandise Management: Assist with completing in-store price changes, including regular price, clearance, and sale price changes, and execute nightly recovery of departments through fronting and facing shelves, sweeping, and cleaning.
  • Cash Handling: Train in cash register functionality and be available to promptly assist with running a cash register if customer demand requires.
  • Team Collaboration: Assist in merchandise resets, visual display maintenance, housekeeping, and the coordination of the freight flow process to ensure sales floor representation of all merchandise.

Requirements

  • Education: High School Diploma or GED preferred.
  • Schedule: Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
  • Previous Experience: Previous retail or related experience preferred.
  • Physical Demands: Ability to lift up to 50 lbs. on a regular basis and climb ladders is required.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state, or local law.



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