Customer Service Representative
4 days ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at the Post Office. This is a permanent role with a 24-hour contract and flexible working pattern.
As a Customer Service Representative, you will be responsible for delivering exceptional customer service, managing queues, and meeting high standards of governance and attention to detail.
- Main Responsibilities:
• Delivering an exceptional customer service to all customers.
• Managing queues and ensuring that customers can access the services they need quickly and simply.
• Meeting high standards of governance and attention to detail.
What We Offer:
• Competitive salary: £20,000 - £22,000 per annum in Hastings.
• Pension scheme.
• Paid annual leave.
• Employee discounts.
• Range of deals from retail partners to help you save money and make memories.
• Employee Assistance Programme to support your wellbeing.
About Us:
WHSmith have been a leading retailer on the High Street for over 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
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