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Network Support Professional

2 months ago


Norwich, Norfolk, United Kingdom Venn Group Full time £190
Job Description

Job Title: Network Engineer

Job Summary:

Venn Group is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for designing, implementing, and maintaining the network infrastructure of our clients.

Key Responsibilities:

  • Network Support: Provide technical support to users via the Service Desk for network, telecommunication, and related products and systems incidents and service requests.
  • Network Troubleshooting: Investigate and diagnose network problems, working with users, other staff, and suppliers as appropriate. Resolve such problems, cooperating with the Technical Support team to maintain overall network performance.
  • Network Planning and Implementation: Analyze, diagnose, plan, execute, and evaluate work to time, cost, and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment, and standards associated with own area of specialization and making correct choices.
  • Network Maintenance: Ensure that all requests from users for assistance are handled promptly and effectively; is proactive to ensure that users make effective use of the facilities available to them.
  • Network Security: Possesses the ability to connect end-user devices to network switches. Patching - using RJ45 patch cables. connection in patch panels - connectivity to and between different communications rooms - patch from panel to network switch.
  • Network Refresh: Able to replace switches when there are failures. Able to undertake switch refresh involving capturing as is and migrating to as new. Able to replace one network switch and all connections to a replacement network switch. Able to improve cable patching appearance, during migrations.

Requirements:

  • Technical Skills: Thorough familiarity with available methods, procedures, tools, equipment, and standards associated with own area of specialization and making correct choices.
  • Experience: Able to replace switches when there are failures. Able to undertake switch refresh involving capturing as is and migrating to as new. Able to replace one network switch and all connections to a replacement network switch. Able to improve cable patching appearance, during migrations.

Working Environment:

The post holder will be responsible for the technical aspects of all the Trust's network infrastructure initiatives and programs working closely with the Network Services Manager. It is possible that you may be asked to travel to the Trust's other sites for work purposes.

Language: English (en-US)