Field Care Supervisor

4 weeks ago


Norwich, Norfolk, United Kingdom Helping Hands Full time

Location: Norwich

The Role:

We are seeking a highly skilled Senior Care Assistant to support the next generation of Care Assistants in providing exceptional support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:
  • Ensuring Carers are trained to the highest standard
  • Supporting the branch team with auditing and compliance
  • Spot checks and supervisions with Care Assistants
  • Meetings with customers to review care plans
  • Conducting risk assessments
What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this role is ideal for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

  • 23 days annual leave + Bank Holidays
  • Eligibility to apply for a Blue Light Card
  • Employee Assistance Programme

Helping Hands is proud to be the only care company recognised in the UK's Best Places to Work awards, two years in a row.



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