Senior Billing Clerk
4 weeks ago
Job Title: Senior Billing Clerk
Job Summary:
The Senior Billing Clerk will be part of a small team responsible for the Contract Manager (Franchisee) sales ledger and associated billing, for Motor Fuel Group (MFG). The role involves supporting the Billing Supervisor with queries and tasks, escalating material matters, and identifying improvements to billing processes.
Main Responsibilities:
- To identify and implement improvements to existing billing processes, updating the process documentation as applicable.
- To issue Invoices and Credit Notes to Site Contract Managers, for the cost of various goods and services across over + sites.
- To collect regular payments via Direct Debit.
- To create the weekly Contract Manager credit refund runs.
- To resolve queries raised by the Contract Manager Network.
- To identify potential problems / issues and take appropriate action to mitigate risk.
- To liaise with third parties to improve the frequency and accuracy of the invoices provided.
- To test NetSuite upgrades and new Billing systems (e.g. modules).
- To process self-billing invoices to the Contract Manager Network.
- To manage changeovers within the Contract Manager Network ensuring that the master database is updated.
- To process Contract Manager Direct Debit mandate changes.
- To maintain the allocated Billing balance sheet reconciliations and keep them up to date.
- To deputise for the Billing Supervisor when required.
- To perform other ad hoc duties as required (for accounts and other departments).
Requirements:
- Minimum 4 years of Sales Ledger / Billing experience.
- Effective communication skills; both verbal and written.
- Highly computer literate with good working knowledge of Microsoft Office, particularly Excel, and finance packages such as Netsuite or Oracle.
- Coaching and supportive approach to team members.
- Excellent organisational skills, ability to prioritise tasks and to work to deadlines.
- Ability to achieve targets whilst maintaining accuracy, highly numerate.
- Develops positive working relationships with colleagues and external contacts.
- Analytical and problem-solving skills.
- A good eye for detail and a pride in their work done.
- A flexible approach to achieving team priorities.
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