Collections Specialist
4 weeks ago
We are seeking a skilled and empathetic individual to join our team as a Collections Advisor. As a key member of our customer service team, you will play a vital role in supporting customers through challenging times, providing exceptional service, and ensuring their needs are met.
Key Responsibilities:- Engage with customers to understand their billing enquiries and disputes, ensuring each interaction is handled with empathy and efficiency.
- Organise collections through manageable payment plans, always considering the customer's financial circumstances.
- Take ownership of each case, tailoring your approach to meet the specific needs of each customer.
- Ask thoughtful questions to make customers feel heard and supported, fostering a positive experience.
- A competitive salary of £24,560 per annum.
- 24 days of holiday per year increasing to 28 with the length of service (plus bank holidays).
- Contributory pension - maximum of 12% - 2x employee contribution.
- A wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
- Personal Medical Assessments – Open to all once a year.
At Thames Water, our purpose is to deliver life's essential service so our customers, communities, and planet can thrive. We are committed to taking care of water for everyone, and we need talented individuals like you to help us achieve this goal.
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Waste Collection Specialist
4 days ago
Swindon, Swindon, United Kingdom Brackenberry Full timeJob SummaryWe are seeking a skilled Waste Collection Specialist to join our team at Brackenberry Ltd. As a Waste Collection Specialist, you will be responsible for driving and maintaining allocated vehicles, transporting goods and personnel, and assisting with the loading and unloading of waste.Key ResponsibilitiesDrive and maintain allocated vehicles,...
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Collections Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleWe're seeking a skilled Collections Specialist to join our team at Arval BNP Paribas Group. As a Collections Specialist, you will play a crucial role in helping customers manage their arrears. Your primary responsibility will be to provide exceptional customer service, ensuring that customers receive the support they need to get back on...
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Regulatory Collections Specialist
2 weeks ago
Swindon, Swindon, United Kingdom National Trust Full timeAbout the RoleAs a Regulatory Collections Specialist at the National Trust, you will play a vital role in supporting the acquisition and loan of items into our collection. Your expertise will ensure that all necessary procedures are followed, and that our collections are properly managed and maintained.Key ResponsibilitiesSupport the collections management...
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Collections Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleWe're seeking a skilled and compassionate Collections Specialist to join our team at Arval BNP Paribas Group. As a key member of our customer support team, you'll play a vital role in helping customers manage their arrears and ensuring we deliver excellent customer outcomes.Key ResponsibilitiesProcess payments and direct debit instructions by...
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Senior Credit and Collections Specialist
3 weeks ago
Swindon, Swindon, United Kingdom Robert Half Careers Full timeJob Summary:We are seeking a highly skilled Senior Credit and Collections Specialist to join our team at Robert Half Careers. As a Senior Credit and Collections Specialist, you will be responsible for providing a centralised billing, query management, and debt collection service to our clients.Key Responsibilities:Assist with providing a centralised billing...
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Collections Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Thames Water Utilites Full time{"title": "Collections Advisor", "description": "Job SummaryWe are seeking a skilled and empathetic Collections Advisor to join our team at Thames Water Utilities. As a Collections Advisor, you will play a critical role in supporting customers through challenging times, providing exceptional customer service, and ensuring the well-being of our customers.Key...
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Collections Specialist
2 months ago
Swindon, Swindon, United Kingdom Catalent Full timeCollections Analyst RoleCatalent Pharma Solutions is seeking a skilled Collections Analyst to join our team in Swindon. As a key member of our finance team, you will play a crucial role in driving cash collection and maximizing cash flow to the business.Key Responsibilities:Process web billing invoices daily by uploading them to customer portals.Manage a...
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Collections Specialist
2 months ago
Swindon, Swindon, United Kingdom Catalent Full timeCollections Analyst RoleCatalent Pharma Solutions is seeking a skilled Collections Analyst to join our team in Swindon. As a key member of our finance team, you will play a crucial role in driving cash collection and maximizing cash flow to the business.Key Responsibilities:Process web billing invoices daily by uploading them to customer portals.Manage a...
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Senior Collections Coordinator
3 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleWe are seeking a skilled and compassionate Collections Specialist to join our team at Arval BNP Paribas. As a Collections Specialist, you will play a critical role in helping customers manage their arrears and providing exceptional customer service.Key ResponsibilitiesEnsure that any complaints, issues, or disputes are taken into account when...
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Collections Specialist
1 month ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleWe are seeking a skilled and compassionate Collections Advisor to join our team at Arval BNP Paribas Group. As a key member of our team, you will play a vital role in helping customers manage their arrears and ensuring that we deliver good customer outcomes.Key ResponsibilitiesEnsure that any complaints, issues, or disputes are taken into...
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Collections Specialist
1 month ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the RoleWe are seeking a skilled and compassionate Collections Advisor to join our team at Arval BNP Paribas Group. As a key member of our team, you will play a vital role in helping customers manage their arrears and ensuring that we deliver good customer outcomes.Key ResponsibilitiesEnsure that any complaints, issues, or disputes are taken into...
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Business Collections Specialist
2 weeks ago
Swindon, Swindon, United Kingdom Thames Water Full timeAbout the RoleWe have an exciting opportunity as a Collections Advisor to make a positive impact on customers' lives during a challenging time. It's an excellent chance to join a great team and contribute to the well-being of our customers.Your Key ResponsibilitiesEngage with customers to understand their billing enquiries and disputes, ensuring each...
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Van Driver
3 weeks ago
Swindon, Swindon, United Kingdom Grupo Tradebe Full timeJob SummaryAs a Van Driver with Grupo Tradebe, you will play a vital role in ensuring the efficient collection of waste in accordance with company procedures and legislation. Your primary responsibility will be to collect customers' waste in a safe and professional manner, adhering to all relevant regulations and guidelines.Key ResponsibilitiesCollect and...
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Van Driver
3 weeks ago
Swindon, Swindon, United Kingdom TRADEBE UK Full timeAt TRADEBE UK, we are seeking a skilled Van Driver to join our team in ensuring the safe and efficient collection of waste.Key Responsibilities:Collect and transport waste in accordance with company procedures and legislation, ensuring all revenue is captured.Operate company vehicles in a safe and professional manner, adhering to the Highway Code and ADR...
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Van Operations Specialist
2 weeks ago
Swindon, Swindon, United Kingdom Grupo Tradebe Full timeJoin Grupo Tradebe as a Van Operations Specialist and become a key player in our waste collection team. As a Van Driver, your main responsibility will be to ensure that all waste collections are carried out in accordance with company procedures and legislation, capturing all revenue. This includes collecting customers' waste in a safe and professional...
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Transportation Specialist
3 weeks ago
Swindon, Swindon, United Kingdom TCS Contracts Full timeJob Title: Transportation SpecialistJob Description:TCS Contracts is seeking a reliable and self-motivated Transportation Specialist to join our team in Swindon. As a key member of our operations team, you will be responsible for delivering and collecting plant equipment, ensuring timely and efficient transportation of materials. Your role will also involve...
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Senior Finance Business Analyst
2 months ago
Swindon, Swindon, United Kingdom Travelport Full timeJob Title: Senior Finance Business Analyst - Accounts Receivables SpecialistTravelport is a global travel retail platform, and we're looking for a skilled Senior Finance Business Analyst - Accounts Receivables Specialist to join our team. As a key member of our finance department, you will be responsible for managing the timely collection of past due debtor...
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Senior Finance Business Analyst
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Swindon, Swindon, United Kingdom Travelport Full timeJob Title: Senior Finance Business Analyst - Accounts Receivables SpecialistTravelport is a global travel retail platform, and we're looking for a skilled Senior Finance Business Analyst - Accounts Receivables Specialist to join our team. As a key member of our finance department, you will be responsible for managing the timely collection of past due debtor...
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Surgical Instruments Specialist
1 day ago
Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full timeAre you looking for a challenging and rewarding role in the medical field? We are seeking an experienced Surgical Instruments Specialist to join our team at Great Western Hospitals NHS Foundation Trust.The ideal candidate will have excellent organizational skills, attention to detail, and the ability to work well under pressure. You will be responsible for...
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Environmental Waste Operations Specialist
5 days ago
Swindon, Swindon, United Kingdom Brackenberry Full timeWe are collaborating with a Local Authority in Swindon to appoint an experienced Environmental Waste Operations Specialist on a temporary contract that is likely to be extended at the client's discretion. Please submit your CV for consideration.Salary: £15.50-£19.38 per hour.Job Overview:The successful candidate will be responsible for operating allocated...