Housing Liaison Officer
2 days ago
{"h2": "Housing Liaison Officer Role Overview", "p": "We are seeking an experienced Housing Liaison Officer to join our team at Hays Specialist Recruitment Limited. As a key member of our social housing team, you will be responsible for providing exceptional customer service to our residents in the South East area of Leeds.
Your key responsibilities will include coordinating with tenants before, during, and after property installations or maintenance work, scheduling and confirming appointments with tenants for various services, and maintaining open communication channels with site management, contractors, and tenants.
If you have a proven track record of delivering excellent customer service, working effectively with diverse client groups, and meeting performance targets, we would love to hear from you.
Key Responsibilities:
* Liaise with tenants to coordinate property installations or maintenance work
* Schedule and confirm appointments with tenants for various services
* Maintain open communication channels with site management, contractors, and tenants
* Address tenant enquiries, concerns, and feedback promptly
Requirements:
* Excellent customer service experience
* Proven ability to work effectively with diverse client groups
* Demonstrable work with SMART objectives and proactively striving to exceed performance targets set
* Good level of digital competency
* Understanding of social housing
What We Offer:
* A permanent role with a leading social housing provider in Leeds
* A competitive salary of around £33,000 per annum + package
If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found
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Housing Liaison Officer
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Dewsbury, Kirklees, United Kingdom Hays Specialist Recruitment Limited Full time{"h2": "Housing Liaison Officer Role Overview", "p": "We are seeking an experienced Housing Liaison Officer to join our team at Hays Specialist Recruitment Limited. As a key member of our social housing team, you will be responsible for providing exceptional customer service to residents in the South East area of Leeds. Your primary focus will be on building...
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