Housing Liaison Officer

16 hours ago

Dewsbury, Kirklees, United Kingdom Hays Specialist Recruitment Limited Full time

{"h2": "Housing Liaison Officer Role Overview", "p": "We are seeking an experienced Housing Liaison Officer to join our team at Hays Specialist Recruitment Limited. As a key member of our social housing team, you will be responsible for providing exceptional customer service to our residents in the South East area of Leeds.

Your primary focus will be on building strong relationships with our tenants, addressing their concerns, and ensuring their needs are met. You will work closely with site management, contractors, and other stakeholders to deliver high-quality services and maintain a safe and welcoming housing community.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should have a good understanding of social housing and be able to demonstrate a commitment to delivering exceptional customer service.

In return, you will receive a competitive salary of around \u00a333,000 per annum, plus a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.

Please click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found", "h3": "Key Responsibilities", "ul": [{"li": "Provide exceptional customer service to residents, addressing their concerns and ensuring their needs are met"}, {"li": "Build strong relationships with site management, contractors, and other stakeholders to deliver high-quality services"}, {"li": "Maintain accurate records and reports to ensure effective service delivery"}, {"li": "Contribute to the development and implementation of service improvement initiatives"}], "h3": "Requirements", "ul": [{"li": "Excellent communication and interpersonal skills"}, {"li": "Good understanding of social housing and customer service principles"}, {"li": "Ability to work effectively in a fast-paced environment"}, {"li": "Commitment to delivering exceptional customer service"}, {"li": "Good digital competency"}, {"li": "Ability to work collaboratively with internal and external stakeholders"}]

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