ServiceNow Technical Support Expert
24 hours ago
We are seeking an experienced Senior ServiceNow Implementation Specialist to join our team in Central London.
About the Role:
- To provide technical expertise in implementing ServiceNow solutions for various clients.
- To design, develop, and deploy ServiceNow configurations, including workflow creation and data migration from different tools.
- To work closely with stakeholders to understand business requirements and implement tailored solutions.
- To stay up-to-date with the latest ServiceNow features and best practices.
- To collaborate with cross-functional teams to deliver high-quality projects on time.
- To troubleshoot and resolve technical issues related to ServiceNow configurations.
Requirements:
- A minimum of 8 years of experience in IT, with at least 3 years of experience in ServiceNow implementation and administration.
- Excellent knowledge of ServiceNow core modules, including Normal Incident, MIM, Problem, Knowledge, Change, ESS, and CMS.
- Hands-on experience with Java Scripting, UI action using Glide script, and business rule creation.
- Strong understanding of ITIL methodologies and processes.
- Good communication and presentation skills, with the ability to handle clients effectively.
- Ability to work independently and as part of a team.
Salary: £80,000 - £110,000 per annum (dependent on experience).
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