Care Services Specialist

1 day ago


Maidstone, Kent, United Kingdom Connect2Kent Full time
Job Opportunity

Connect2Kent is seeking an experienced professional to fill the role of Inquiry Officer, working closely with our Safeguarding teams in Kent.

Main Responsibilities:
  • Conduct thorough investigations and assessments, collaborating with specialists to ensure comprehensive support for vulnerable individuals.
  • Determine appropriate actions and outcomes to safeguard individuals, promoting independence and meeting their needs.
  • Apply relevant legislation and policy when conducting safeguarding enquiries and assessments, prioritizing person-centered approaches.
  • Act as the designated Inquiry Officer for specific safeguarding concerns, upholding policies and procedures set by the Directorate.
  • Achieve timely resolution and closure of safeguarding enquiries, adhering to agreed timescales and performance frameworks.
  • Identify and address quality of care issues, collaborating with the Quality Improvement team to protect and promote individual welfare.
  • Refer relevant matters to external agencies and internal teams, ensuring high standards of service delivery.
Essential Requirements:

This position requires experience as an Inquiry Officer, knowledge of S42 investigations, and a deep understanding of safeguarding policies and procedures. Successful candidates will possess excellent communication skills, analytical thinking, and a commitment to delivering exceptional results.

Salary Information:

The estimated salary range for this role is between £35,000 and £45,000 per annum, depending on qualifications and experience.



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