CRM Design Lead

1 month ago


London, Greater London, United Kingdom DiverseJobsMatter Full time
Job Title: CRM Design Manager

At DiverseJobsMatter, we're seeking a talented CRM Design Manager to join our team. As a key member of our marketing department, you will be responsible for designing engaging and high-performing CRM communications that drive business results.

About the Role:

We're looking for a creative and strategic thinker who can develop innovative CRM communications that resonate with our target audience. Your expertise will help us achieve our commercial strategy and maintain a consistent visual style across our promotions and publisher-led campaigns.

Key Responsibilities:
  • Collaborate with the CRM Manager to develop a creative strategy for CRM communications, ensuring high performance metrics and consistency in visual style.
  • Work with the brand and product marketing teams to develop CRM communications that align with our brand style and game experience.
  • Review and act on insights from key performance indicators (KPIs) to inform future design decisions and establish best practices.
  • Stay up-to-date with design trends and work with the Creative Services team to apply these trends to our CRM campaigns.
  • Build strong relationships with stakeholders within studios and publishing teams to maintain clear communications channels.
  • Jointly lead presentations with the CRM Manager to share successes and challenges from our CRM campaigns and socialize the commercial impact of our CRM communications.
Requirements:
  • ~3+ years of experience in designing CRM communications.
  • Experience using Figma design software and the Adobe CC suite (Photoshop/InDesign/Illustrator).
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders.
  • Creative mindset with a passion for delivering cutting-edge creative work.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities and challenges.
  • Experience using MovableINK is desirable.

We're excited to find a talented individual who shares our passion for delivering exceptional CRM communications. If you're a creative and strategic thinker with a passion for design, we encourage you to apply for this exciting opportunity.


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