Facilities Coordinator
5 days ago
We are seeking a highly skilled and experienced Facilities Coordinator to join our team at Systems adi Group Ltd.
As a key member of our facilities team, you will play a crucial role in supporting our facilities engineering helpdesk administration.
Your main responsibilities will include:
- Providing 1st line contact for all helpdesk enquiries and service support to customers and suppliers.
- Ensuring all documentation and records are maintained for servicing and compliance within our company management system.
- Administration of customer portals for work requests and invoicing.
- Coordination of quoting remedial works and liaison with our accounts team.
- Raising invoices and posting to the relevant portals.
- Liaison with customers and suppliers for the speedy and effective delivery of products and services.
- Coordination of planned and reactive maintenance work, including the planning and arranging of sub-contractors, labour and ordering of materials.
- Building strong relationships with our customers and on-site maintenance teams.
We are looking for a candidate with:
- Administration and financial management experience, ideally from the facilities services industry.
- Coordination experience of planned and reactive maintenance work.
- Proficiency in using multiple systems and inputting data.
- Excellent Excel, PowerPoint, Word, and Outlook skills.
- Outstanding customer service and communication skills.
- The ability to input, process, and interpret data with attention to detail.
- Strong organizational skills and the ability to work flexibly.
- Ability to make decisions and use your own initiative.
We offer a range of benefits, including:
- The adi Pit Stop – savings and discounts portal with Reward Gateway.
- Healthcare cash plan with BHSF.
- 24/7 GP helpline, including private electronic prescription service.
- Enhanced Employee Assistance Programme.
- Cycle to work scheme.
- Employee referral bonus of £500 for every successful new employee.
- Generous holiday allowance.
- Celebration days.
- Company-wide Christmas party for employees and partners.
- Annual employee awards.
- Long service awards.
- Free workwear.
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