Customer Experience Coordinator

16 hours ago


Manchester, United Kingdom Malmaison Full time

About Malmaison

Malmaison is a leading hospitality company that offers a unique and memorable dining experience. With a focus on quality and excellence, we strive to exceed our customers' expectations and create lasting impressions.

Our Mission

At Malmaison, we are passionate about delivering exceptional customer service and creating unforgettable experiences. We believe that our employees are the heart of our business and are committed to supporting their growth and development.

What We Offer

We offer a competitive salary of £19.50 per hour, plus a range of benefits, including heavily discounted staff room rates, 30-40% off your bill when you dine in our Brasseries and Bistros, and high street discounts on a range of high street shops, experiences, holidays, and much more.

Your Role

As an F&B Assistant at Malmaison, you will be responsible for ensuring a smooth and controlled dining experience for our guests. This includes controlling the flow, communicating with the kitchen and management, and providing exceptional customer service. You will work closely with our team to deliver outstanding results and exceed our customers' expectations.



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