Customer Service Representative
3 weeks ago
We are seeking a highly skilled and enthusiastic individual to join our team as a Retail Assistant. In this role, you will be responsible for delivering exceptional customer experiences, working collaboratively with the team to achieve store objectives.
About the Job:- We are looking for someone who can provide tailored assistance to customers, understanding their needs and preferences.
- You will work closely with colleagues, sharing knowledge and expertise to achieve store objectives.
- You will participate in comprehensive training programs to enhance your skills and adapt to changing retail environments.
- Demonstrating effective communication and interpersonal skills, you will build strong relationships with customers and colleagues.
- Welcome and engage customers, providing tailored assistance based on their needs and preferences.
- Work collaboratively as part of a dynamic team, sharing knowledge and expertise to achieve store objectives.
- Participate in comprehensive training programs to enhance skills and adapt to changing retail environments.
- Demonstrate effective communication and interpersonal skills, fostering strong relationships with customers and colleagues.
- A competitive salary of £22,000 - £27,000 per annum, including potential location allowances reviewed annually.
- 28 days annual leave (increasing with length of service) plus Bank Holidays.
- An award-winning company pension scheme with up to 14% Kingfisher contribution.
- Life cover and access to exclusive discounts through our partnerships with B&Q and other leading retailers.
- Opportunities for professional growth and development, including discounted healthcare and share save schemes.
Screwfix Direct Ltd is a forward-thinking and inclusive employer committed to equal opportunities, promoting diversity and accessibility in all aspects of our business.
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