Customer Experience Officer
3 weeks ago
We are seeking a highly skilled and experienced professional to join our team as a Customer Disruption Officer. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences during disruptions.
Key Responsibilities- Manage disruptions and ensure customer welfare, hotac, and transport needs are met swiftly and in line with regulations.
- Collaborate with ground handling, customer services, and ICC teams to deliver exceptional customer experiences.
- Manage crew hotel and transport arrangements.
- Report major disruption events to support smooth claims processing.
- At least 2 years of experience in airport or ground handling operations.
- Ability to perform well under extreme pressure.
- Excellent communication and interpersonal skills.
- Strong proficiency with PCs and the Microsoft Office suite.
- Experience using e-Res, AIMS, and SITA systems.
- Flexibility to work shifts and adapt to varying hours.
- Competitive base salary.
- Up to 20% bonus.
- 25 days holiday.
- BAYE, SAYE & Performance share schemes.
- 5% pension.
- Life Assurance.
- Flexible benefits package.
- Excellent staff travel benefits.
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Customer Experience Advisor
4 weeks ago
Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Advisor
4 weeks ago
Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Advisor
2 weeks ago
Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Advisor
2 weeks ago
Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Ambassador
3 days ago
Luton, Luton, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a charismatic and engaging Customer Experience Ambassador to join our team at Mecca Bingo. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and entertained throughout their visit.Key ResponsibilitiesDeliver exceptional customer service,...
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Customer Experience Director
3 weeks ago
Luton, Luton, United Kingdom Rituals Full timeStore ManagerAt Rituals, we're looking for a Store Manager who can create an unforgettable customer experience and help their team reach their full potential.About the RoleAs a Store Manager, you'll work closely with your Area Manager to put our local business strategy into place and continuously reach performance targets. You'll lead by example, coach your...
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Customer Experience Director
3 weeks ago
Luton, Luton, United Kingdom Rituals Full timeStore ManagerAt Rituals, we're looking for a Store Manager who can create an unforgettable customer experience and help their team reach their full potential.About the RoleAs a Store Manager, you'll work closely with your Area Manager to put our local business strategy into place and continuously reach performance targets. You'll lead by example, coach your...
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Customer Experience Director
3 weeks ago
Luton, Luton, United Kingdom Rituals Full timeStore ManagerAt Rituals, we're looking for a Store Manager who can create an unforgettable customer experience and help their team reach their full potential.About the RoleAs a Store Manager, you'll work closely with your Area Manager to put our local business strategy into place and continuously reach performance targets. You'll lead by example, coach your...
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Customer Experience Director
3 weeks ago
Luton, Luton, United Kingdom Rituals Full timeStore ManagerAt Rituals, we're looking for a Store Manager who can create an unforgettable customer experience and help their team reach their full potential.About the RoleAs a Store Manager, you'll work closely with your Area Manager to put our local business strategy into place and continuously reach performance targets. You'll lead by example, coach your...
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Customer Experience Ambassador
3 days ago
Luton, Luton, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure that all guests...
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Customer Experience Ambassador
17 hours ago
Luton, Luton, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure that all guests...
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Customer Experience Ambassador
3 weeks ago
Luton, Luton, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a charismatic and energetic individual to join our team as a Bingo Host at Mecca Bingo. As a key member of our entertainment team, you will be responsible for delivering an exceptional customer experience, ensuring our guests have a fun and memorable time at our venues.Key ResponsibilitiesPresent bingo games in a clear, concise,...
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Customer Experience Ambassador
3 weeks ago
Luton, Luton, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a charismatic and energetic individual to join our team as a Bingo Host at Mecca Bingo. As a key member of our entertainment team, you will be responsible for delivering an exceptional customer experience, ensuring our guests have a fun and memorable time at our venues.Key ResponsibilitiesPresent bingo games in a clear, concise,...
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Customer Experience Ambassador
3 weeks ago
Luton, Luton, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a charismatic and energetic individual to join our team as a Bingo Host. As a key member of our entertainment team, you will be responsible for delivering an exceptional customer experience and creating a fun and engaging atmosphere in our venues.Key ResponsibilitiesPresent bingo games in a clear and concise manner, ensuring a...
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Customer Experience Ambassador
3 weeks ago
Luton, Luton, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a charismatic and energetic individual to join our team as a Bingo Host. As a key member of our entertainment team, you will be responsible for delivering an exceptional customer experience and creating a fun and engaging atmosphere in our venues.Key ResponsibilitiesPresent bingo games in a clear and concise manner, ensuring a...
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Sales Assistant
2 days ago
Luton, Luton, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading luxury retailer with a portfolio of brands that includes Flannels, Frasers, Cruise, Van Mildert, 18 Montrose, Tessuti, Scotts & Giulio. We are committed to delivering exceptional customer experiences and driving growth through innovation and diversification.Job DescriptionWe are seeking a highly motivated and...
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Night Relief Supervisor
1 month ago
Luton, Luton, United Kingdom Little Vegas Full timeJob Title: Night Relief SupervisorJob Summary:We are seeking a highly motivated and experienced Night Relief Supervisor to join our team at Little Vegas. As a Night Relief Supervisor, you will play a crucial role in ensuring the smooth operation of our casino floor, providing exceptional customer service, and leading a team of staff to deliver an outstanding...
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Duty Manager
2 days ago
Luton, Luton, United Kingdom SSP Full timeAbout the Role:We are seeking a highly motivated and customer-focused Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding customer experience.Collaborate with team members to ensure smooth...
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Leisure Assistant
1 month ago
Luton, Luton, United Kingdom Arora Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Arora Group. As a key member of our Health Club team, you will be responsible for delivering exceptional customer service and ensuring a welcoming atmosphere for all our guests and members.Key ResponsibilitiesCoordinate guest/member requests and provide a...
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Leisure Assistant
1 month ago
Luton, Luton, United Kingdom Arora Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Arora Group. As a key member of our Health Club team, you will be responsible for delivering exceptional customer service and ensuring a welcoming atmosphere for all our guests and members.Key ResponsibilitiesCoordinate guest/member requests and provide a...