Leisure Assistant

2 weeks ago


Luton, Luton, United Kingdom Arora Group Full time

Job Summary

We are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Arora Group. As a key member of our Health Club team, you will be responsible for delivering exceptional customer service and ensuring a welcoming atmosphere for all our guests and members.

Key Responsibilities

  • Coordinate guest/member requests and provide a high standard of customer care and service.
  • Communicate effectively with customers at all levels and provide a positive experience.
  • Assist with pool and Leisure Club maintenance, including cleaning and tidying furniture and cushions.
  • Perform fitness assessments and offer personalized fitness programs to new members.
  • Act as a salesperson, promoting the image of Arora Group and our Health Club services.
  • Maintain a smart and tidy appearance at all times and comply with uniform requirements.
  • Report and hand over any lost property.

Benefits

  • Competitive salary and services charge.
  • 28 days paid holiday (pro rata for part-time staff), plus extra holiday after 5 years' service.
  • Discounted hotel room rates across our hotels for you and your friends and family.
  • Valuable training and development opportunities.
  • Uniform and complimentary dry cleaning.
  • Free meals when on shift.
  • Pension cover.
  • Career progression prospects.

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