Driver Recovery Specialist
2 weeks ago
About Direct Line Group
We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
Job Role and Responsibilities
As a Roadside Technician, you will be contracted to work 40 hours, five days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We know that our customer's vehicles make getting from A to B that much easier, whether that's to do the weekly shop, the school run or to get away on a staycation. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move.
What We're Looking For
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry (essential)
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Collaboration with dispatch team to improve the customer claims journey.
What We Can Offer
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
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