Driver Recovery Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Direct Line Insurance Group plc Full time

About Direct Line Group

We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.

Job Role and Responsibilities

As a Roadside Technician, you will be contracted to work 40 hours, five days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.

We know that our customer's vehicles make getting from A to B that much easier, whether that's to do the weekly shop, the school run or to get away on a staycation. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move.

What We're Looking For

  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance
  • Demonstrate empathy and a desire to always achieve the correct outcome.
  • Experience of the Motor Repair industry (essential)
  • Experience of lone working (desirable)
  • Utilise and apply up-to-date vehicle repair techniques.
  • Collaboration with dispatch team to improve the customer claims journey.

What We Can Offer

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback


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