Insurance Support Specialist
4 weeks ago
We are seeking an exceptional Assistant Underwriter to join our Underwriting (Motor Trade) team at Howden Group Holdings.
This Insurance Support Specialist role will be responsible for providing highly efficient and accurate administrative support to the team, helping to write, renew, and administer motor insurance policies in line with business targets and requirements.
The ideal candidate will have a minimum of 12 months insurance experience and possess strong customer-focused skills, as well as accuracy and attention to detail.
We value diversity at Howden and are looking for individuals who share our values of being brave, supportive, and determined to make a positive difference.
In return, we offer a career that you define, with opportunities for personal development, volunteering, and fundraising for charity. Our business succeeds by allowing our people to make a mark in the areas they care about most.
Key Responsibilities:
- Prioritise and handle all work promptly and accurately.
- Handle all queries in a professional manner and process effectively in line with service standards.
- Produce accurate and professional documentation.
- Process adjustments in line with procedures, including notification to insurers and issue of revised documentation.
- Accurate population of rating and document generation tools.
- Refer all queries that fall outside own experience, knowledge, and authority to senior staff.
Requirements:
- A minimum of 12 months insurance experience is required for this role.
- Customer-focused approach, with administrative skills.
- Accuracy and attention to detail with the ability to process work quickly and efficiently.
- Ability to prioritise work and meet deadlines.
- Good literacy and numeracy.
- GCSE Maths and English (or equivalent).
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