Senior Retail Manager

3 weeks ago


Norwich, Norfolk, United Kingdom Yours Clothing Limited Full time

About the Role

Yours Clothing Limited is seeking an experienced Senior Retail Manager to lead our store operations and drive business growth. The ideal candidate will have a proven track record in retail management and a passion for delivering exceptional customer service.

Key Responsibilities

  • Financial Management
    • Manage store finances, including budgeting and forecasting
    • Identify and implement cost-saving initiatives
  • Customer Service
    • Lead a team of sales advisors to deliver exceptional customer service
    • Monitor customer feedback and implement improvements
  • Store Operations
    • Oversee store visual merchandising and maintain high standards
    • Manage stock levels and control inventory
  • Team Management
    • Recruit, train, and develop a high-performing team
    • Conduct regular performance reviews and provide coaching

Requirements

  • Proven experience in retail management, preferably in the fashion industry
  • Strong leadership and communication skills
  • Ability to analyze data and make informed business decisions
  • Highly motivated and results-driven individual
  • Excellent customer service skills

Working Hours

This is a full-time role working 5 days over 7 each week.



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