Technical Solutions Manager

3 weeks ago


London, Greater London, United Kingdom Cisco Systems, Inc. Full time

Cisco Systems, Inc. is a leading provider of networking equipment and services, and we are seeking a highly skilled Customer Experience Executive to join our team.

About the Position

This key role will involve partnering with customer technical and operational leaders and executives to drive value realization and grow our business.

You will collaborate with sales, renewals, solution development architect team, and deal acceleration teams to assist in driving annual recurring revenue (ARR) and services growth.

The ideal candidate will possess 3 years of delivery experience and a solid understanding of software lifecycle practices.

The selected candidate will develop and cultivate strong relationships with executive-level customers, while also building and implementing technical adoption plans and E2E customer plans in partnership with CSS.

Responsibilities
  • Partner with customer technical and operational leaders and executives to drive value realization.
  • Collaborate with sales, renewals, solution development architect team, and deal acceleration teams to drive ARR and services growth.
  • Develop and cultivate strong relationships with executive-level customers.

Cisco offers a competitive salary range of $170,000 - $220,000 per year, depending on location and experience.



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