Operational Support Specialist

17 hours ago


Grimsby, North East Lincolnshire, United Kingdom Nacro Full time
Senior Housing Support Worker

We are seeking a skilled Senior Housing Support Worker to join our team in Grimsby/Hull. As a key member of our staff, you will be responsible for providing guidance and support to teams in matters of practice, quality, performance, compliance, and resource management.

Estimated Salary: £26,678 per annum (based on location and industry standards)

About the Role:

Key Responsibilities
  1. Provide direct input and support to teams on practice, performance, or quality matters.
  2. Collaborate with the Quality team and Service Leads to coordinate and deliver service improvement plans.
  3. Contribute to the development and implementation of procedures and toolkits related to working with service users who require higher levels of support.
  4. Lead safeguarding efforts, advising teams on effective incident management and reporting.
  5. Pursue professional growth by participating in on-call rotas and contributing to policy and procedure reviews.
Essential Requirements
  • Demonstrated ability to work effectively across various locations and services.
  • Experience with computer-based packages and tools.
  • Flexibility to participate in on-call rotas when needed.
Why Join Us?
  • Be part of a dynamic and supportive team focused on delivering exceptional care.
  • Enjoy excellent benefits, including generous annual leave, occupational sick pay, and a cycle-to-work scheme.


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