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Retail Operations Manager
2 months ago
Job Opportunity
The Role
We are seeking a highly skilled and experienced Store Manager to join our team at Frasers Group. As a Store Manager, you will be responsible for leading a team of retail professionals and driving sales growth, customer satisfaction, and operational excellence in our stores.
Key Responsibilities
- Lead and manage a team of retail professionals to achieve sales targets, customer satisfaction, and operational excellence.
- Develop and implement effective sales strategies to drive revenue growth and customer engagement.
- Monitor and control store operations, including inventory management, stock loss prevention, and customer service standards.
- Collaborate with the Area Manager to achieve business objectives and implement company-wide initiatives.
- Identify and develop talent within the team, providing coaching and training to ensure individual and team success.
- Manage store budgets, including payroll, inventory, and operational expenses.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
- 3 years of management experience in a fast-paced, high-volume retail environment.
- Proven track record of driving sales growth, customer satisfaction, and operational excellence.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Ability to work well under pressure and to strict deadlines.
Benefits
- Competitive salary and bonus structure.
- Opportunities for career development and advancement.
- Comprehensive training and development programs.
- Discounted gym membership and uniform allowance.
- Access to a range of employee benefits, including health insurance and pension scheme.
About Us
Frasers Group is a leading retail company with a portfolio of brands across the UK and internationally. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.
