Luxury Hospitality Host
2 weeks ago
We are seeking a highly skilled Luxury Hospitality Host to join our team at Lakeside Hotel & Spa, located on the picturesque shores of Windermere in the heart of the Lake District. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring seamless operations throughout the hotel.
Salary: £18,000 - £22,000 per annum (dependent on experience)
The ideal candidate will have previous experience in a similar role and possess excellent communication and interpersonal skills. You will be able to work effectively in a fast-paced environment and demonstrate a passion for delivering outstanding customer service.
Key Responsibilities:
- Coordinate guest arrivals and departures, ensuring a smooth and efficient check-in process
- Manage the conference suite and catering services, working closely with event planners and staff to deliver tailored events
- Develop and implement strategies to enhance the overall guest experience, including personalized service initiatives and promotions
- Collaborate with other departments to ensure effective communication and coordination
Benefits:
- Competitive salary and benefits package
- Opportunities for career development and growth
- Free meals on duty
- Discounted stays at Classic Lodges hotels
- Access to training courses and apprenticeships
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