Innovation Process Lead
1 month ago
At Air IT Limited, we're committed to growth, innovation, and client success. As our Process Innovation Manager, you'll play a key role in driving this vision forward.
- Facilitate workshops to identify and mitigate risks during implementation.
- Develop comprehensive training plans for new processes, ensuring readiness before go-live.
- Provide post-training support and conduct follow-up sessions to ensure successful process implementation.
- Collaborate with the CW and BI team to ensure seamless integration of process and system changes.
- Take ownership of assigned risk mitigation actions and issues, driving them to closure.
- Proven Project Management Experience.
- Proficiency in Connectwise, particularly in PMO and Service Desk functionality.
- Strong ability to manage and mitigate risks related to Connectwise configuration and data management.
- Prior experience in team/business integration.
- Experience in Service Desk Management.
- Enjoy flexible, hybrid working arrangements.
- Access 25 days of annual leave, with options to buy and sell up to 5 days.
- Benefit from perks like quarterly awards, funded social events, and referral bonuses.
- Immerse yourself in excellent learning and development opportunities.
- Embrace benefits like the cycle to work scheme and technology vouchers.
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