Innovation Process Lead

2 weeks ago

Nottingham, Nottingham, United Kingdom Air IT Limited Full time
Process Innovation Manager

At Air IT Limited, we're committed to growth, innovation, and client success. As our Process Innovation Manager, you'll play a key role in driving this vision forward.

  • Facilitate workshops to identify and mitigate risks during implementation.
  • Develop comprehensive training plans for new processes, ensuring readiness before go-live.
  • Provide post-training support and conduct follow-up sessions to ensure successful process implementation.
  • Collaborate with the CW and BI team to ensure seamless integration of process and system changes.
  • Take ownership of assigned risk mitigation actions and issues, driving them to closure.
  • Proven Project Management Experience.
  • Proficiency in Connectwise, particularly in PMO and Service Desk functionality.
  • Strong ability to manage and mitigate risks related to Connectwise configuration and data management.
  • Prior experience in team/business integration.
  • Experience in Service Desk Management.
  • Enjoy flexible, hybrid working arrangements.
  • Access 25 days of annual leave, with options to buy and sell up to 5 days.
  • Benefit from perks like quarterly awards, funded social events, and referral bonuses.
  • Immerse yourself in excellent learning and development opportunities.
  • Embrace benefits like the cycle to work scheme and technology vouchers.

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