Senior Retail Manager

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Iceland Full time
About the Role

We are seeking a highly skilled and motivated Senior Supervisor to join our team at Iceland. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Manage store availability and optimize stock levels to meet customer demand.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Lead and motivate a high-performing team to achieve business objectives and provide excellent customer service.
  • Ensure compliance with company policies and procedures, and maintain a safe and healthy working environment.
  • Celebrate team successes and recognize individual contributions to drive engagement and motivation.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Commitment to delivering exceptional customer service and driving sales growth.
  • Fluency in English, with the ability to communicate effectively with colleagues and customers.
About Iceland

Iceland is a leading retailer committed to delivering exceptional customer service and driving sales growth. We offer a dynamic and supportive work environment, with opportunities for career development and growth.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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