Service Advisor Role

4 weeks ago


Redruth, Cornwall, United Kingdom Vertu Land Rover Careers Full time
About the Role

As a Service Advisor, you will play a vital part in ensuring our customers receive an exceptional service experience at Vertu Land Rover Truro. This role involves acting as the primary point of contact between our customers and the workshop, guaranteeing outstanding customer satisfaction levels.

The ideal candidate will have previous customer-facing experience and be able to maintain warm, trusted relationships with our clients. Key responsibilities include setting customer expectations, keeping them informed throughout the service or repair process, upselling additional products, and following up to ensure they are satisfied with the work carried out.



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