Income Officer

4 days ago


Kenilworth, Warwickshire, United Kingdom Stonewater Careers Full time

Stonewater Careers is seeking a highly skilled Income Officer to join our team. As an Income Officer, you will play a vital role in supporting customers across various tenures by providing guidance on rent and service charge payments.

We are looking for someone with excellent communication skills, who can empathize with customers' challenges and provide personalized support to help them manage their debt issues. You will need to be highly organized and able to handle multiple cases simultaneously, while maintaining accurate records of customer interactions.

This is a home-based role, and you will work from the comfort of your own space. However, you will be required to travel to our central location periodically for meetings and training sessions. Our flexible working hours will allow you to maintain a healthy work-life balance, with a maximum of 37.5 hours per week.

The estimated annual salary for this position is £23,500 - £25,000, depending on experience and qualifications. If you are passionate about providing exceptional customer service and have a keen interest in finance, we encourage you to apply for this exciting opportunity.



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